Privacy Policy

1. Who we are

Mahjo is made by Influnce Rocket Inc., an Ontario corporation operating as Dragon Lion Creative ("Dragon Lion Creative," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect information when you use the Mahjo mobile app, this website, and related services (together, "Mahjo"). It should be read alongside our Terms of Service.

For the purposes of data protection law, Influnce Rocket Inc. is the organization responsible for (the "controller" of) of the personal information described here.

2. Information we collect

Information you give us

• Account details: username, display name, and avatar. If you create a Mahjo account, we also collect your email address (for account recovery and important notices) and your password, which we store only in hashed form, never in plain text. If you sign in with Apple or Google instead, we receive the basic profile information that provider shares with us (such as a user ID and email address).
• Age information: your birth year or age range, so we can apply the right protections.
• Communications: messages you send to our support team, feedback, survey responses, and player reports.
• In-game content: text chat messages, room names, and other content you create in Mahjo.

Information collected automatically

• Gameplay data: matches played, scores, wins (including those glorious tayo and to-tsit hands), rankings, friends and barkada lists, Virtual Item balances, and in-game actions.
• Device & technical data: device model, operating system, app version, language, time zone, IP address, approximate location derived from IP (country or region), and device identifiers such as an install ID.
• Usage & diagnostics: features you use, session length, crash reports, and performance data.
• Advertising identifiers: such as Apple's IDFA or Google's Advertising ID, only where you have allowed it (see Section 7).

Information from third parties

• App stores: Apple and Google tell us when a purchase is completed, refunded, or a subscription changes. We never receive your full payment card details.
• Sign-in providers: basic profile information, as described above.
• Ad and analytics partners: information about ad performance and app installs.

3. Voice chat

Voice chat lets you share the banter of a real mahjong table. Here's how it works:

• Voice audio is transmitted in real time between players in your match, through our servers or our voice service provider, so that others can hear you.
• We do not record or store ordinary voice conversations.
• To keep the table safe, when a player submits an abuse report, we may capture and review a short audio clip from around the time of the report, along with related match information. These clips are used only for moderation and are deleted after 30 days unless needed for an ongoing investigation or legal obligation.
• Mahjo needs your device's microphone permission for voice chat. You can turn off voice chat, mute other players, or revoke microphone permission at any time in the app or your device settings, and still play.

4. How we use information

We use information to:

• Run the game: create your account, match you with players, host private rooms, save your progress, and deliver Virtual Items you've earned or bought;
• Keep it fair and safe: detect cheating and collusion, investigate reports, moderate content, and enforce our Terms;
• Support you: respond to questions and fix problems;
• Improve Mahjo: understand which features players enjoy, fix bugs, and balance gameplay;
• Communicate: send service messages and, with your permission, push notifications or news about events and updates (you can opt out any time);
• Show ads outside of matches, as described in Section 7;
• Meet legal obligations: comply with laws, respond to lawful requests, and protect our rights and the rights of our players.

We do not use your information to make automated decisions that have legal or similarly significant effects on you.

5. Legal bases (EEA & UK players)

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:

• Contract: to provide Mahjo and the features you request;
• Legitimate interests: to keep Mahjo secure and fair, prevent fraud, understand usage, and improve the game, balanced against your rights;
• Consent: for personalized ads, optional analytics where required, push notifications, and microphone access. You can withdraw consent at any time;
• Legal obligation: where the law requires us to process information.

6. How we share information

We do not sell your personal information. We share it only as follows:

• With other players: your username, avatar, rank, game activity, and messages are visible to people you play with. Your voice is heard by players in your match when voice chat is on.
• With service providers who help us run Mahjo, such as cloud hosting, voice chat, analytics, crash reporting, customer support, and moderation tools. They may use the information only to provide services to us.
• With advertising partners, as described in Section 7.
• With app stores and sign-in providers to process purchases and log-ins.
• For legal reasons: if required by law, or to protect the safety, rights, or property of our players, the public, or Dragon Lion Creative.
• In a business transfer: if we are involved in a merger, acquisition, or sale of assets, subject to this policy.
• With your consent or at your direction.

We may also share aggregated or de-identified information that can't reasonably be used to identify you.

7. Ads & analytics

There are no ads during matches. Outside of matches, Mahjo may show ads, including optional rewarded ads, served by third-party ad networks. These partners, and our analytics providers, may collect device identifiers and usage information through software development kits (SDKs) in the app.

• On iOS, we will ask your permission through Apple's App Tracking Transparency prompt before using your advertising identifier for tracking. If you say no, you'll see non-personalized ads.
• On Android, you can reset or delete your Advertising ID or opt out of ad personalization in your device settings.
• In the EEA/UK, we'll ask for your consent before showing personalized ads.
• Players we know to be under 18 (or the relevant age in their region) see contextual, non-personalized ads only.

Our current partners are:

• Google AdMob (advertising): how Google uses information in ads
• Google Firebase Analytics (app analytics): Firebase privacy information

We will update this list if our partners change.

8. How long we keep data

We keep personal information for as long as your account is active or as needed to provide Mahjo. If you delete your account, we'll delete or de-identify your personal information within 30 days, except where we need to keep certain records longer, for example, purchase records for tax and accounting, or information related to a safety investigation or legal claim. Backups are overwritten on a regular cycle.

Guest data stored only on your device is removed when you uninstall the app.

9. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit, access controls, and regular review of our practices. No system is 100% secure, though, so we can't guarantee absolute security. Please keep your sign-in credentials safe, and tell us if you suspect any unauthorized access.

10. Your choices & rights

Choices you can make anytime

• Turn voice chat, push notifications, or microphone access on or off in the app or device settings;
• Mute or block other players;
• Limit ad tracking through your device settings;
• Delete your account from Settings → Account → Delete account in the app, or by contacting us.

Your privacy rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and get a copy;
• Correct inaccurate information;
• Delete your information;
• Port your information to another service;
• Object to or restrict certain processing;
• Withdraw consent where we rely on it;
• Opt out of targeted advertising or "sharing" of personal information;
• Complain to your local data protection authority.

To make a request, email us at the address in Section 15. We may need to verify your identity first. We'll respond within the time required by law, and we won't treat you differently for exercising your rights.

11. Children's privacy

Mahjo is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn we've collected information from a child under that age without verified parental consent, we will delete it promptly. If you believe a child has given us personal information, please contact us.

For players aged 13–17, we apply extra protections by default: voice chat off, non-personalized ads only, and limited profile visibility.

12. International transfers

We and our service providers may process information in countries other than where you live, including Canada, the United States, and the Philippines. Those countries may have different data protection laws. Where required, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to protect information that is transferred.

13. Regional notices

Canada

We are based in Ontario, Canada, and handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You may access and correct the personal information we hold about you and withdraw your consent, subject to legal or contractual limits. If you are not satisfied with how we respond to a privacy concern, you may complain to the Office of the Privacy Commissioner of Canada. Players in Québec also have rights under Québec's privacy law.

Philippines

We process personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. As a data subject, you have the rights to be informed, to access, to object, to erasure or blocking, to rectify, to data portability, to file a complaint with the National Privacy Commission, and to damages. You can reach our Data Protection Officer, Juness Rulloda, at the contact details below.

United States (including California)

In the past 12 months we have collected the categories of information described in Section 2: identifiers, commercial information (purchase history), internet and network activity, approximate geolocation, audio information (voice clips from abuse reports only), and inferences about game preferences. We use and disclose them for the purposes in Sections 4 and 6.

We do not sell personal information. Our use of third-party advertising SDKs may be considered "sharing" for cross-context behavioral advertising under California law. You can opt out by limiting ad tracking on your device, and we honor Global Privacy Control signals where applicable. We do not knowingly sell or share the personal information of consumers under 16.

European Economic Area & United Kingdom

You have the rights described in Section 10 under the GDPR and UK GDPR, and you may lodge a complaint with your local supervisory authority.

14. Changes to this policy

We may update this Privacy Policy as Mahjo grows. When we make material changes, we'll notify you in the app or on this website before they take effect, and update the "Last updated" date above. Where the law requires, we'll ask for your consent.

15. Contact us

If you have questions about this policy or want to exercise your privacy rights, contact us at:

Influnce Rocket Inc. (operating as Dragon Lion Creative)
Attn: Juness Rulloda, Founder & Data Protection Officer
Email: play@mahjo.club
1503-20 Cherrytree Dr.
Brampton, ON L6Y 3V1
Canada

Maraming salamat for trusting us with a seat at your table.