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Terms of Service

Effective date: January 4, 2027 · Last updated: January 4, 2027

The short version

  • Mahjo is a game for fun. There is no real-money gambling, and in-game coins and chips can never be cashed out.
  • Be a good table-mate. Friendly kantiyawan is welcome; harassment, cheating and hate are not.
  • Purchases are processed by Apple or Google, and their refund rules apply.
  • We may update the game and these terms. If the changes matter, we'll tell you.

This summary is for convenience. The full terms below are what apply.

Contents

  1. Agreeing to these terms
  2. Who can play
  3. Your account
  4. No real-money gambling
  5. Virtual currency & items
  6. Purchases & subscriptions
  7. House rules (conduct)
  8. Voice chat & private rooms
  9. Your content
  10. Our content
  11. Advertising
  12. Third-party services
  13. Changes to Mahjo
  14. Suspension & termination
  15. Disclaimers
  16. Limitation of liability
  17. Indemnity
  18. Governing law & disputes
  19. General
  20. Contact us

1. Agreeing to these terms

Welcome to Mahjo! These Terms of Service ("Terms") are an agreement between you and Influnce Rocket Inc., an Ontario corporation operating as Dragon Lion Creative ("Dragon Lion Creative," "we," "us," or "our"). They cover your use of the Mahjo mobile app, this website, and any related features or services (together, "Mahjo" or the "Service").

By downloading, installing, or playing Mahjo, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.

2. Who can play

You must be at least 13 years old (or the minimum age required in your country to consent to the use of online services, if higher) to use Mahjo. If you are under 18, or under the age of majority where you live, you may use Mahjo only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for any purchases you make.

You may not use Mahjo if you are barred from doing so under applicable law, or if we have previously suspended or banned your account.

3. Your account

You may play as a guest or create an account, either with a Mahjo username and password or by signing in with Apple or Google. You are responsible for:

  • Giving accurate information and keeping it up to date;
  • Keeping your password and login secure, and not sharing your account;
  • Everything that happens under your account.

Guest progress is stored on your device and may be lost if you delete the app or change devices. Linking an account helps protect your progress. Please tell us right away if you think someone else has accessed your account.

Your account is personal to you. You may not sell, trade, transfer, or rent it, or buy one from someone else.

4. No real-money gambling

Mahjo is a social, entertainment-only game. It is not a gambling service, and:

  • Nothing in Mahjo offers a chance to win real money, prizes, or anything of real-world value;
  • In-game coins, chips, points, and items cannot be redeemed, exchanged, or cashed out for money or anything of value, through us or anyone else;
  • Success in Mahjo does not mean you'll succeed in real-money mahjong or any other game of chance.

You may not use Mahjo to arrange, settle, or keep score for real-money wagers, including side bets on private-room games. We may suspend accounts that we reasonably believe are doing so.

If you or someone you know is struggling with gambling, please reach out to a local support service.

5. Virtual currency & items

Mahjo may include virtual currency (such as coins or chips) and virtual items (such as tile designs, table themes, avatars, or VIP room passes), together "Virtual Items." Some you can earn by playing; others you can get through in-app purchases.

When you obtain Virtual Items, we grant you a limited, personal, non-transferable, revocable license to use them within Mahjo. You don't own Virtual Items, and they have no monetary value. Virtual Items:

  • Can't be transferred, traded, or sold outside of any feature we expressly provide;
  • May be changed, rebalanced, or retired as we update the game;
  • May be lost if your account is terminated for breaking these Terms, or if we discontinue Mahjo (we'll give reasonable notice where required by law).

6. Purchases & subscriptions

In-app purchases and any subscriptions (for example, a VIP membership) are processed by the Apple App Store or Google Play, and are subject to that store's terms and payment policies. Prices are shown in the app before you buy and may include applicable taxes.

  • All sales are final except where the app store's refund policy or applicable law gives you a right to a refund. Refund requests should be made to Apple or Google directly.
  • Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before renewal. You can manage or cancel subscriptions in your app store account settings. Deleting the app does not cancel a subscription.
  • If you're a parent or guardian, we recommend turning on purchase approvals in your device settings.

If you believe a purchase didn't arrive in your account, contact us and we'll look into it.

7. House rules (conduct)

Mahjo is built on the spirit of a Sunday family game: lively, teasing, and good-natured. To keep it that way, you agree not to:

  • Harass, threaten, bully, or intimidate other players, or cross the line from friendly kantiyawan into abuse;
  • Post or say anything hateful, discriminatory, sexually explicit, violent, or illegal, including in usernames, avatars, chat, or voice;
  • Cheat, including colluding with other players, using bots, scripts, or modified clients, exploiting bugs, or manipulating matchmaking or rankings;
  • Impersonate another person, including Dragon Lion Creative staff;
  • Spam, advertise, or solicit other players;
  • Share another person's private information without their consent;
  • Reverse engineer, decompile, scrape, or interfere with the Service or its servers, except where the law expressly allows this;
  • Use Mahjo for any commercial purpose without our written permission.

If you see someone breaking these rules, please use the in-app report tool. We review reports and may take action including warnings, chat or voice restrictions, temporary suspensions, or permanent bans.

8. Voice chat & private rooms

Mahjo offers real-time voice chat and private "Barkada" rooms so you can play with family and friends. Please keep in mind:

  • Voice chat is live. Other players will hear what you say, and you'll hear them. You can mute individual players or turn voice chat off at any time in settings.
  • Private room hosts are responsible for who they invite. Please only share room codes with people you know.
  • We don't record ordinary voice conversations. When a player reports someone for abuse, we may review limited information connected to that report, as described in our Privacy Policy.
  • Players under 18 may have voice chat turned off by default, and parents or guardians can manage it in settings.

9. Your content

"Your Content" means anything you create or submit in Mahjo, such as your username, avatar choices, room names, and chat messages. You keep any ownership you have in Your Content. You give us a worldwide, non-exclusive, royalty-free license to host, store, display, and transmit Your Content only as needed to run, moderate, and improve Mahjo.

You're responsible for Your Content, and you confirm you have the right to share it. We may remove any content that we believe breaks these Terms.

If you send us feedback or ideas, we may use them without any obligation to you.

10. Our content

Mahjo, including its software, artwork, tile designs, illustrations, music, sound effects, characters, text, and the "Mahjo" name and logo, is owned by Dragon Lion Creative or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the app on devices you own or control, for your personal, non-commercial entertainment.

The traditional rules of Filipino mahjong belong to everyone. Our particular presentation of them belongs to us.

If you believe something in Mahjo infringes your copyright, please contact us at the address below with enough detail for us to identify the material and your claim.

11. Advertising

We promise zero ads during a match. Mahjo may show ads elsewhere, such as in menus, between sessions, or as optional rewarded ads that you choose to watch for in-game bonuses. Ads may be served by third-party ad partners, as described in our Privacy Policy. We aren't responsible for the products or services advertised by others.

12. Third-party services

Mahjo relies on third-party services, including the Apple App Store, Google Play, sign-in providers, and other service providers. Your use of those services is governed by their own terms and privacy policies, and we aren't responsible for them.

Apple users: These Terms are between you and Dragon Lion Creative, not Apple. Apple is not responsible for Mahjo or its content, has no obligation to provide maintenance or support, and is not responsible for addressing any claims relating to the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Changes to Mahjo and to these Terms

We're always tinkering with the table. We may add, change, or remove features, game modes, rules variants, or Virtual Items, and we may suspend or discontinue Mahjo entirely. Some features may require you to install updates.

We may update these Terms from time to time. If we make material changes, we'll let you know through the app, this website, or by other reasonable means before the changes take effect. If you keep using Mahjo after the changes take effect, you accept the updated Terms. If you don't agree, you can stop using Mahjo and delete your account.

14. Suspension & termination

You can stop playing at any time and request account deletion in the app settings or by contacting us.

We may suspend or terminate your access to Mahjo, with or without notice, if we reasonably believe you've broken these Terms, created risk or legal exposure for us or other players, or if required by law. Where reasonable, we'll explain why. If you think we've made a mistake, contact us and we'll take another look.

Sections that by their nature should survive termination, including Sections 4, 5, 9 through 11, and 15 through 20, will survive.

15. Disclaimers

Mahjo is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that Mahjo will be uninterrupted, error-free, or secure, that game outcomes or tile shuffles will meet your expectations, or that your progress or Virtual Items will never be lost.

Some jurisdictions don't allow certain disclaimers, so some of the above may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, Dragon Lion Creative and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, Virtual Items, profits, or goodwill, arising out of or related to your use of Mahjo. Our total liability for any claim relating to Mahjo will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) CA$50.

Nothing in these Terms limits liability that cannot be limited under applicable law, including your statutory consumer rights.

17. Indemnity

To the extent permitted by law, you agree to defend and hold harmless Dragon Lion Creative from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of Mahjo.

18. Governing law & disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Before filing any formal claim, please contact us first. Most issues can be sorted out quickly and informally.

Any dispute that can't be resolved informally will be brought exclusively in the courts of the Province of Ontario, Canada, unless the law where you live gives you the right to bring a claim in your local courts. If you are a consumer in Québec, the European Union, the United Kingdom, the Philippines, or another jurisdiction with mandatory consumer protections, nothing in these Terms takes away those rights.

19. General

  • Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about Mahjo.
  • Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
  • No waiver. If we don't enforce a provision right away, we haven't given up the right to enforce it later.
  • Assignment. You may not transfer these Terms. We may transfer them in connection with a merger, acquisition, or sale of assets.
  • Language. If we provide a translation (for example, in Filipino), the English version controls where the law allows.

20. Contact us

Questions, concerns, or just want to share your best to-tsit story? Reach us at:

Influnce Rocket Inc. (operating as Dragon Lion Creative)
Email: play@mahjo.club
1503-20 Cherrytree Dr.
Brampton, ON L6Y 3V1
Canada

Salamat, and see you at the table!

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